Cancellation & Refund Policy

Location: Ghaziabad, Uttar Pradesh, India

Thank you for choosing AstroEdify. We are committed to providing you with accurate and timely astrological consultations. Please review our cancellation and refund policy carefully.

1. Cancellation Policy

• Within 24 Hours of Booking:
  You may cancel your consultation and receive a full refund, excluding any transaction fees charged by the payment gateway. To initiate a cancellation, please contact us at contact.astroedify@gmail.com with your order details.

• Between 24 to 48 Hours After Booking:
  Cancellations made within this period are eligible for a 50% refund of the service fee paid. Transaction fees are non-refundable.

• After 48 Hours of Booking:
  Cancellations are not accepted, and no refunds will be issued. Once the consultation process has begun, the service is considered rendered.

2. Refund Policy

• Eligibility:
  Refunds are only considered if the cancellation request is made within 48 hours of booking, as outlined above.

• Credit Time Frame:
  The refunded amount will be credited to the original payment method used during the booking within 7-10 business days.

• Non-Refundable Items:
  Once a consultation has been delivered or the service has been initiated, no refunds will be provided.

3. Rescheduling Policy

• Advance Notice:
  If you need to reschedule your consultation, please notify us at least 24 hours in advance. We will do our best to accommodate your new preferred time.

• Late Rescheduling:
  Rescheduling requests made less than 24 hours before the scheduled consultation may not be accepted.

4. No-Show Policy

Failure to attend a scheduled consultation without prior notice will be considered a “no-show.” In such cases, no refund or rescheduling will be offered.

5. Contact Information

For cancellations, refunds, or rescheduling requests, please contact us at:

📧 Email: contact.astroedify@gmail.com

We appreciate your understanding and cooperation.